Surgent's Coaching Skills for Managers and Supervisors
November 4th, 2024 - November 4th, 2024 @ 1:30 PM-5:00 PM
| Member Price | $139 |
| Non-Member Price | $169 |
| If you are a member, please login to activate member pricing. | |
Credits
4Description
This one-day course will teach effective skills for coaching and training employees. You'll learn how to identify the characteristics of effective coaches and develop coaching strategies to support and assist your team, with the goal of helping them improve morale, productivity and quality. And, you'll learn a five-step approach for giving constructive criticism while managing defensive reactions.Objectives
- Identify effective coaches and develop coaching strategies to support your team
- Give constructive criticism while managing defensive reactions
Major Subjects
- The definition of “coaching” and the coaching process
- Characteristics of effective coaches
- Coaching strategies to support and assist others as they change ineffective behaviors
- Conducting one-on-one coaching sessions for setting goals and improving performance